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COVID-19

The health and well-being of The Buena’s staff, guests and surrounding communities is our number one priority. We are doing everything we can to reduce the risk of exposure to COVID-19 at our bottle shops, take away food locations and our Buena at Home offering which helps to deliver our restaurant experiences right to our guests’ front doors. In response to the COVID-19 pandemic, The Buenaengaged independent public health experts to support our organisation to: develop and implement a COVID-19 pandemic response plan, and support us in making informed, balanced and respectful decisions based on the expert medical advice of the Australian authorities, and ensure our response is aligned with the advice provided by NSW Health, Australian Government Department of Health, NSW Safe Work and the World Health Organisation (WHO). Some of the action we have taken to protect our staff, guests and surrounding communities include: maintaining our...

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Food Safety & Covoid-19

Our meals are prepared in a kitchens which also contain eggs, fish, milk, peanuts, sesame, crustaceans, soy, nuts, tree nuts, gluten, lupin and sulphites. Though best practices are used in preparing all of our meals, inadvertent cross-contamination may occur. We cannot guarantee the complete absence of these allergens. The health and well-being of The Buena's staff, customers and surrounding communities is our number one priority. We are doing everything we can to reduce the risk of exposure to COVID-19 at our bottle shop and our Buena at Home offering. Some of the action we have taken to protect our staff, guests and surrounding communities include: • maintaining our exceptional levels of hygiene and cleanliness of our workplaces, • implementing enhanced cleaning and sanitisation protocols, • implemented appropriate physical distancing, • ensure the appropriate use of protective personal equipment (PPE), and • payment options limited to contactless card payment or online payment We are closely...

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The ‘C’ Word

In the wake of the recent Coronavirus (COVID-19) pandemic, I’d like to personally reassure you of the added measures The Buena and the Tilley & Wills Hotel Group are taking to ensure the safety and wellbeing of our staff and our customers.

Following the advice from government health authorities, we are conducting extra measures to keep our patrons and staff as safe as possible.